COVID-19 Update

As the situation around coronavirus and COVID-19 continues to evolve, our insurance carriers are committed to providing you with the latest health and safety information.  Please see the information and links below for more information.

C.A.R. has launched a Financial Relief Hotline for REALTORS.  The hotline is a resource to help you find and apply for all state and federal relief programs. You can contact C.A.R.’s COVID Relief Hotline by calling (213) 351 8450, Monday-Friday, 8:30 a.m. – 4:45 p.m.

C.A.R. also has many other resources available on their COVID website, and we urge you to frequently check this site as it is constantly updated.

Anthem Blue Cross Members

• Anthem members can now see a doctor online at no extra cost* through June 14, 2020.  Visit LiveHealth Online to initiate your visit or log in to your Member account at www.anthem.com/ca.
• Members can download the free Sydney Care mobile app for a quick and easy way to evaluate their symptoms. Sydney Care is available to download now on Android or iOS. This app should accompany the Sydney Health app. Coronavirus Assessment functionality is in development and expected to be available within the next week.
• Members can refill most prescriptions early. Anthem is relaxing early prescription refill limits, where permitted, for members who wish to receive a 30-day supply of most maintenance medications early. Additionally, if  your plan includes a 90-day mail-order pharmacy benefit, you should talk to your doctor about whether changing from a 30-day supply to a 90-day supply is appropriate.  You can get a 90-day supply through home delivery pharmacy for most medications. Call the Pharmacy Member Services number on your ID card to learn more.
• If you need a COVID-19 test, it’s covered.  Your Anthem health plan covers COVID-19 testing and the visit when you get the test with no out-of-pocket costs. If you’re diagnosed as having COVID-19, your Anthem health plan benefits apply to treatments.
• Learn more at anthem.com/ca/blog

*Visits for HSA plan members are still subject to deductible

Open Enrollment 2021 – All C.A.R. Members

Anthem Medical Plans

IMPORTANT!  The C.A.R. Anthem Blue Cross health plans are available state wide and  use the large Anthem Blue Cross Prudent Buyer PPO and CaliforniaCare HMO networks. These plans and networks are not available in the Individual or Covered CA markets.

2020 Plan Comparison

2020 Benefit Summaries

Bronze Plans

• Anthem Bronze PPO 6600/0% w/HSA (52SM)
• Anthem Bronze PPO 5000/45% w/HSA (52SH)
• Anthem Bronze PPO 70/6300/35% (4HY6)
• Anthem Bronze PPO 3950/50% (NEW) (4JO8)
• Anthem Bronze PPO 40/5600/40% (4HUE)
• Anthem Bronze PPO 60/6350/40% (NEW) (4HU5)

Silver Plans

• Anthem Silver PPO 2000/30% w/HSA – RxC (4HVU)
• Anthem Silver PPO 2000/30% w/HSA – RxC (4HW2)
• Anthem Silver PPO 55/2500/45% (4J00)
• Anthem Silver PPO 50/2000/40% (4HWY)
• Anthem Silver PPO 55/1850/35% (4HY0)
• Anthem Silver PPO 45/1750/40% (4HXN)

Gold Plans

• Anthem Gold PPO 35/1000/20% (4HXE)
• Anthem Gold PPO 30/750/20% (4HX6)
• Anthem Gold PPO 30/500/20%  (4HWE)
• Anthem Gold PPO 20/30% (4HW6)

Platinum Plans

• Anthem Platinum PPO 15/250/10% (4HWQ)
• Anthem Platinum PPO 20/10% (4HVH)

HMO Plans

• Anthem Silver HMO 55/2250/45% (4HYF) (Coming Soon)
• Anthem Silver HMO 55 (4HTA)
• Anthem Gold HMO 35 (4HUV)
• Anthem Gold HMO 30 (4HV5)

2020 Rates

• Anthem Rating Areas
• Anthem Rates
• How to Calculate Your Medical Rate

Doctors & Hospitals

Unlike Individual plans and Covered California, the C.A.R. group Anthem plan uses the Anthem Blue Cross Small Group Prudent Buyer PPO and CaliforniaCare HMO networks. These are much larger networks than you would have access to outside of the C.A.R. plan. To look up providers for Anthem Blue Cross, follow these instructions:

1. Visit www.anthem.com/ca
2. Scroll down to “Find a doctor” and click the link.
3. Scroll down and choose “Search by Selecting a Plan or Network”
4. To search, answer these questions:

• What type of care are you searching for? MEDICAL
• What state do you want to search in? CALIFORNIA
• What type of plan do you want to search with? MEDICAL (Employer-Sponsored)
• Select a plan/network – type in “Small” and choose:

o Blue Cross HMO (CACare) – Small Group
o Blue Cross PPO (Prudent Buyer) – Small Group

5. Hit “Continue” and complete the questions
6. Hit “Search”

When looking up providers by name, make sure you have the correct spelling. It also helps if you include the location and the name. Also, some doctors have multiple specialties so be aware that they may come up under different options such as “Surgery” vs. “Orthopedics” for example.

Important Forms

• Anthem Application-Change Form
• Anthem Plan Change Form
• Anthem Add-Drop Dependents Application Form
• Automatic Payment Authorization (EFT) Form
• Credit Card Payment Authorization
• RealCare Change of Address Form
• Anthem Termination Form
• Medical Claim Form
• Prescription Drug Claim Form
• Member Release of Information Authorization

Important Plan Documents

• Plan Administration and Fees
• 2020 Anthem Rating, Billing, Cancellation and Reinstatement
• 2020 Anthem Required Notices

Important Benefit Documents

• Anthem Electronic ID Card Information
• Anthem Anywhere Flyer
• Anthem BlueCard Flyer
• Anthem Select 4 Tier Drug List (January 2020) (Subject to change)
• Anthem Anywhere Pharmacy Tools Flyer
• Anthem Healthy Moms
• LiveHealth Online
• Anthem Member Specials & Discounts
• Anthem Preventive Care Benefits
• Anthem 24-7 Nurseline
• Anthem Cancer Resources
• Anthem Urgent Care vs. Emergency Room
• Anthem Solera4Me Weight Loss Program
• Anthem Silver HSA Information
• 2019/20 HSA Overview

Important Web Links

• Anthem Blue Cross Member Registration
• C.A.R. Member Benefits Portal
• Anthem Main Website
• Federal Preventative Care Guidelines
• Anthem Blue Cross of California Pharmacy Information – Choose the 2020 SELECT DRUG LIST

These forms require Adobe Reader, which is free and commonly used. If you don’t have it, download it here.