C.A.R. Anthem Blue Cross of California Medical Plans
As the situation around coronavirus and COVID-19 continues to evolve, our insurance carriers are committed to providing you with the latest health and safety information. Please see the information and links below for more information.
C.A.R. has launched a Financial Relief Hotline for REALTORS. The hotline is a resource to help you find and apply for all state and federal relief programs. You can contact C.A.R.’s COVID Relief Hotline by calling (213) 351 8450, Monday-Friday, 8:30 a.m. – 4:45 p.m.
C.A.R. also has many other resources available on their COVID website, and we urge you to frequently check this site as it is constantly updated.
Anthem Blue Cross Members
Anthem members can now see a doctor online at no extra cost* through June 14, 2020. Visit LiveHealth Online to initiate your visit or log in to your Member account at www.anthem.com/ca.
Members can download the free Sydney Care mobile app for a quick and easy way to evaluate their symptoms. Sydney Care is available to download now on Android or iOS. This app should accompany the Sydney Health app. Coronavirus Assessment functionality is in development and expected to be available within the next week.
Members can refill most prescriptions early. Anthem is relaxing early prescription refill limits, where permitted, for members who wish to receive a 30-day supply of most maintenance medications early. Additionally, if your plan includes a 90-day mail-order pharmacy benefit, you should talk to your doctor about whether changing from a 30-day supply to a 90-day supply is appropriate. You can get a 90-day supply through home delivery pharmacy for most medications. Call the Pharmacy Member Services number on your ID card to learn more.
If you need a COVID-19 test, it’s covered. Your Anthem health plan covers COVID-19 testing and the visit when you get the test with no out-of-pocket costs. If you’re diagnosed as having COVID-19, your Anthem health plan benefits apply to treatments.
Please review our General Plan Guidelines for complete information on eligibility and enrollment. New C.A.R. members, and those who have experienced a Qualifying Event may be eligible to enroll early.
Anthem Medical Plans
IMPORTANT! The C.A.R. Anthem Blue Cross health plans are available state wide and use the large Anthem Blue Cross Prudent Buyer PPO and CaliforniaCare HMO networks. These plans and networks are not available in the Individual or Covered CA markets.
Unlike Individual plans and Covered California, the C.A.R. group Anthem plan uses the Anthem Blue Cross Small Group Prudent Buyer PPO and CaliforniaCare HMO networks. These are much larger networks than you would have access to outside of the C.A.R. plan. To look up providers for Anthem Blue Cross, follow these instructions:
1. Visit www.anthem.com/ca
2. Scroll down to “Find a doctor” and click the link.
3. Scroll down and choose “Search by Selecting a Plan or Network”
4. To search, answer these questions:
• What type of care are you searching for? MEDICAL
• What state do you want to search in? CALIFORNIA
• What type of plan do you want to search with? MEDICAL (Employer-Sponsored)
• Select a plan/network – type in “Small” and choose:
o Blue Cross HMO (CACare) – Small Group
o Blue Cross PPO (Prudent Buyer) – Small Group
5. Hit “Continue” and complete the questions
6. Hit “Search”
When looking up providers by name, make sure you have the correct spelling. It also helps if you include the location and the name. Also, some doctors have multiple specialties so be aware that they may come up under different options such as “Surgery” vs. “Orthopedics” for example.