RealCare remains open during the pandemic. If you have questions about your coverage or account billing, please call us at (800) 939-8088.
As the situation around coronavirus and COVID-19 continues to evolve, our insurance carriers are committed to providing you with the latest health and safety information. Please see the information and links below for more information.
C.A.R. has launched a Financial Relief Hotline for REALTORS. The hotline is a resource to help you find and apply for all state and federal relief programs. You can contact C.A.R.’s COVID Relief Hotline by calling (213) 351 8450, Monday-Friday, 8:30 a.m. – 4:45 p.m.
C.A.R. also has many other resources available on their COVID website, and we urge you to frequently check this site as it is constantly updated.
Kaiser has created a video series that you may find helpful to prevent the spread of the virus and understand your options for care as a Kaiser member. Kaiser COVID-19 Video Series
Visit KP.org for updated communications or to schedule a phone or online visit with your Kaiser doctor
Testing & Prevention: Kaiser is continuing to follow public health guidance for COVID-19 testing, prioritizing high-risk patients that are referred by their doctor. As a Kaiser Permanente member, you won’t have to pay for costs related to COVID-19 screening or testing.
Anthem Blue Cross Members
Anthem members can now see a doctor online at no extra cost* through June 14, 2020. Visit LiveHealth Online to initiate your visit or log in to your Member account at www.anthem.com/ca.
Members can download the free Sydney Care mobile app for a quick and easy way to evaluate their symptoms. Sydney Care is available to download now on Android or iOS. This app should accompany the Sydney Health app. Coronavirus Assessment functionality is in development and expected to be available within the next week.
Members can refill most prescriptions early. Anthem is relaxing early prescription refill limits, where permitted, for members who wish to receive a 30-day supply of most maintenance medications early. Additionally, if your plan includes a 90-day mail-order pharmacy benefit, you should talk to your doctor about whether changing from a 30-day supply to a 90-day supply is appropriate. You can get a 90-day supply through home delivery pharmacy for most medications. Call the Pharmacy Member Services number on your ID card to learn more.
If you need a COVID-19 test, it’s covered. Your Anthem health plan covers COVID-19 testing and the visit when you get the test with no out-of-pocket costs. If you’re diagnosed as having COVID-19, your Anthem health plan benefits apply to treatments.